When a loss makes your home unlivable, your contents need care most contractors do not provide. After the February 2021 freeze we packed out furniture, electronics, and family heirlooms from hundreds of homes across Katy and west Houston — the contents work was the difference between a family keeping what mattered and writing it off on a depreciation schedule. We inventory every item room-by-room with photographs, separate salvageable from non-salvageable per your adjuster’s instructions, and pack salvageable contents into climate-controlled storage.
Soft goods (clothing, linens, upholstery) go through ozone or hydroxyl treatment for smoke odor. Hard goods are cleaned by hand. Electronics get specialized treatment. Everything is tracked with a manifest that your carrier signs off on before items return to the rebuilt space.