Bayou City Water Restoration

Water damage restoration — Katy & west Houston

Water damage restoration in Katy

Typical response ~60 minutes from our Katy staging area. We know the freeze patterns, the slab issues, the bayou risks.

IICRC Certified · 15+ Years · Insured · Bilingual EN/ES

Drag to see before and after

The same living room fully dry and restoredLiving room with two inches of standing water on the hardwood floor at dawn
Illustration — not an actual job
Text Neil

Why Houston floods

Neighborhoods we serve

Memorial · Energy Corridor · Bellaire · Spring Branch

Near: I-610 Loop · Memorial Park

What Houston customers say

Verified customer · BBB

September 2025

What customers say

“Another company gave me a very high estimate, but this company was a lifesaver! I called in the morning and Neil arrived within an hour. He gave me an honest estimate, did only what was necessary, and worked quickly. Three days later, Neil and Curt returned to confirm everything was completely dry.”

— Miyabi Y., Katy homeowner, AC drain leak

Verified review on BBB · Read all reviews on Google

Read on BBB Read on Google

Questions Houston homeowners ask

Will my homeowners insurance cover water damage restoration?
Most homeowners policies cover sudden and accidental water damage — a burst pipe, an overflowing dishwasher, an ice-maker line that lets go overnight. What is typically excluded is flooding from outside the home (storms, rising creeks), which requires a separate NFIP or private flood policy. We document everything to your carrier's standard and bill your insurance directly when the loss is covered.
How fast can you actually arrive when I call?
Our crew works on rotating on-call shifts so someone answers the phone 24/7 (we do not use an answering service). The truck rolls within five minutes of the call. From our Katy staging area, typical drive time is 25-45 minutes across our Katy and west Houston service area, with the closer-in neighborhoods (Cinco Ranch, Cane Island, Fulshear) seeing the fastest arrivals. For losses outside our normal response window, we still send the crew — it just takes longer to get there.
Should I call my insurance carrier before I call you?
Most homeowners think the carrier comes first, but the policy language usually requires you to take reasonable steps to prevent further damage. That is what mitigation is. Call us first so we can stop the water and start drying — we will document everything to your carrier's standard while you call them to open the claim. We have worked with every major Texas carrier and we will coordinate directly with your adjuster once the claim number is issued.
Call 24/7 — (832) 675-1775